What is a False Alarm?
“False Alarm” means the activation of an Alarm System when, upon observation by Police, there is no evidence of unauthorized entry, robbery or other such crime attempted in or on the premises.
False alarms are accumulated over the course of a 12 month period (Jan 1 - Dec 31). The fee schedule is a follows:
| Regular False Alarms | Fee | ||||
| 1-3 | $0 | ||||
| 4+ | $213 | ||||
| Panic/Robbery False Alarms | Fee | ||||
| 1+ | $213 |
APPEALING A FALSE ALARM RESPONSE CHARGE
*Submit a written request/statement as to why you feel the charge and/or occurrence should be waived or removed from your account, along with any supporting documentation (police reports, alarm company documentation, call logs, etc.)
*Submit via email to torranceca@citysupport.org or using the Contact Us page.
*Be sure to include Permit License #, alarm location address, and incident date(s) in question.
*Submit within fifteen (15) calendar days of the notice imposing the charge.