Frequently Asked Questions

All residential and commercial locations in the City of Torrance with an active alarm system are required by Ordinance to have an alarm permit.

Please complete the online registration form 

You may also contact the Torrance PD Alarm Program:

Monday - Friday 9am - 5pm PST

(888) 865-9770

Commercial / Residential Permit Registration Fee: $145.00 (Initial)

Commercial / Residential Annual Permit Renewal Fee: $62

Senior (65yr+)/Disabled Registration/Renewal: $0 (Residential Property Owner Only)

False alarms are accumulated over the course of a 12 month period (Jan 1 - Dec 31). The fee schedule is a follows:

The alarm ordinance is posted online on this website - CHAPTER 8

A false alarm is defined in the ordinance as the activation of an alarm system when, upon observation by law enforcement, there is no evidence of unauthorized entry, robbery, or other such crime attempted in or on the premises. 

• Encourages the proper maintenance of alarm systems
• Reduces the number of false alarms
• Deploys Police Department resources in a more effective manner
• Decreases the potential danger created by false alarms for responding officers—and anyone the officers find at your premises

*Submit a written request/statement as to why you feel the charge and/or occurrence should be waived or removed from your account, along with any supporting documentation (police reports, alarm company documentation, etc.)

*Submit via email using the Contact Us page.

*Be sure to include Permit License #, alarm location address, and incident date(s) in question.

*Submit within thirty (30) calendar days of the notice imposing the charge. 

Yes, you can pay for any fees due on your account via this website by clicking on the home tab and logging in with credentials initiated by APS/CitySupport and secured by the alarm user. Torrance PD Alarm Program Website

Torrance Alarm Program
Dept LA 25484
Pasadena, CA 91185-5484

Alarm Permits are not transferable and are distinctly held by an identified Alarm User. 

Please contact us via email and let us know the date alarm service was cancelled and with which alarm company.